Our PRICE MATCH PROMI$E is a retail single product guarantee that excludes material packages and material package quotations, contractor pricing, sales tax offers, typographical errors, free offers, gift cards, gift certificates, rebates or clearout prices. We reserve the right to exclude significantly below cost competition loss leader pricing. Other possible exclusions include credit or financing promos, used, damaged, returned, open box or display merchandise, special orders, delivery or installation services (including materials and labour) and prices obtained from any internet website, online retailer or wholesale distribution. Lumber grading varies by location and we will not match prices of lower lumber grade quality from competitors. We reserve the right to limit quantities to an amount reasonable for a residential homeowner. This offer can not be combined with any other offer. Ask Home Store Owner or staff for details.
We will gladly accept any unused regularly stocked merchandise for refund or exchange within 30 days of purchase. Simply return the complete product to us in its clean original packaging accompanied by the original bill of sale. All merchandise is subject to the manufacturer’s warranty & will be repaired or replaced as per the manufacturer’s directions. We regret that cut materials and special-order merchandise are not returnable.
While every precaution is taken to ensure that items are described accurately, we reserve the right to correct any errors which might occur. Please check with your HOME dealer for current information.
Every Item is Guaranteed
Each item on this website is guaranteed in accordance with the terms of any specific manufacturer’s warranty. Retain all written warranties and your original receipt in case of future adjustment. Many of the products on this website are covered by our One Year Warranty Exchange program. If a qualifying product proves defective within one year of purchase, your HOME dealer will replace it with a new one. This guarantee does not include the cost of labour. See your HOME dealer for full details of our Warranty Exchange program.
Beauti-Tone’s Home Owner’s Guarantee
If you are not satisfied with the performance of this product and providing you have followed the label and lid instructions, return the unused portion with proof of purchase for full refund or replacement of product. This guarantee does not include the cost of labour in the application of any paint, stain or clear coat.
While every effort is made to supply featured items, we reserve the right to limit quantities and not every item may be stocked by every “Home” dealer. We will be pleased to provide a rain-check on any item that may not be available except where indicated.
Wood Procurement Policy
The environment and ethical procurement has always been a priority at Home Hardware Stores Limited. We are committed to building partnerships with vendors who share our commitment to responsible forest management practices. We recognize the significant role that wood products play in the sustainability of our business and the livelihoods of many Canadians. The long-term sustainability of Canada’s forests requires that this renewable resource be well-managed to meet the future needs of all Canadians. To date, Home Hardware Stores Limited in partnership with Tree Canada has donated over one million dollars to Tree Canada and planted 21,600 trees across Canada. View the the full Home Hardware Stores Limited wood procurement policy.
Why am I charged an Eco-fee on my purchase?
Eco-fees are used to support provincial recycling and disposal programs to keep end-of-life products out of our landfills and waterways. These diversion programs help protect our environment and our communities.
What does the Eco-fee cover?
Eco-fees cover the collection, transportation, recycling or safe disposal of hazardous and special materials, which currently have provincially run recycling programs in place.
Who sets these fees?
Stewardship organizations (provincially approved recycling programs) set the fees each year to cover these recycling programs costs. HomeHardware remits all fees collected from customers to these stewardship organizations.
If the item purchased is returned, will the Eco-fee be reimbursed?
Yes, if you paid an Eco-fee when you purchased a product, Home Hardware will refund that fee if you decide to return your purchase.
Disclaimer: All DIY projects involve risk. Your tools, materials, and skills will vary, as will the conditions at your project site. Home Hardware has made every effort to be complete and accurate in the instructions provided on this website. Home Hardware denies any responsibility or liability for damages or losses sustained or incurred in the course of your project or in the use of the item you create. Always follow the manufacturer’s operating instructions in the use of tools, check and follow your local building codes, and observe all commonly accepted safety precautions.